1. Introduction
Welcome to kirikeya. This Privacy Policy explains what information we collect when you use our website, mobile app, or any of our services — and how we use and protect it.
We believe you should have full control over your personal information. That is why kirikeya has written this Privacy Policy in plain, clear language — so you know exactly what happens to your data. This document is prepared in accordance with international data protection regulations.
2. Information We Collect
Kirikeya collects various types of information — some provided directly by you, and some collected automatically.
Information provided directly
- Identity information: Name, date of birth, national ID number.
- Contact information: Email address, phone number, and residential address.
- Financial Information: Payment method details and transaction history.
- Identity verification information: Identity documents submitted during the KYC process.
- Communication records: History of chat or email interactions with the support team.
Automatically Collected Information
- Device Information: Device type, operating system, browser version.
- Log data: IP address, login/logout timestamps, and page visit records.
- Cookies & Tracking: Session cookies, preference cookies.
- Gaming Data: Betting history, game activity, wins and losses.
- Location data: Approximate location (via IP), GPS where applicable.
| Type of information | Reason for collection | Retention period |
|---|---|---|
| Identity information | Account Verification & KYC | 5 years after account closure |
| Financial Information | Transaction processing | 7 years as required by law |
| Gaming Data | Service improvement and dispute resolution | 3 years after account closure |
| Log data | Security monitoring | 90 Days |
| Cookies | Session Management | End of session or 30 days |
3. How Information Is Used
Kirikeya uses your information only for specific, legitimate purposes. Your data will never be used for anything unrelated to those purposes.
- Account Management: Registration, login, KYC verification, and account security.
- Payment processing: Processing deposits and withdrawals.
- Customer Support: Issue resolution, complaint handling, and customer support.
- Legal Obligation: Compliance with Anti-Money Laundering (AML) regulations and regulatory requirements.
- Service Improvement: Analyzing user experience and developing new features.
- Promotional communications: Sending you offers and updates with your consent.
- Fraud Prevention: Detecting and blocking suspicious activity.
4. Who Information Is Shared With
Kirikeya never sells your personal information. However, limited data may be shared in certain defined circumstances.
Trusted service providers
Third-party service providers such as payment processors, identity verification services, and cloud storage providers only receive the information necessary for their specific role. They are bound by our privacy agreements.
Legal Obligation
Information may be disclosed in response to a court order, government investigation, or regulatory directive. Only the minimum information required by law will be provided in such cases.
Business transfer
In the event of a change in kirikeya's business ownership, your information may be transferred to the new owner, who will be required to maintain the same or greater level of protection set out in this policy.
5. Cookies & Tracking
Kirikeya uses cookies to keep your session active, save your preferences, and improve our services. We use three types of cookies.
- Essential Cookies: Used for login sessions and security. Disabling these cookies will prevent the site from functioning.
- Performance cookies: Used to understand which sections of the site are most visited. Analytics data.
- Preference cookies: Saves your language, theme, and personal settings.
You can delete cookies or stop accepting new ones at any time through your browser settings. Please note that disabling essential cookies may cause certain parts of the site to not function properly.
6. Data Security Measures
Kirikeya employs industry-standard technical and administrative safeguards to protect your data.
- TLS/SSL Encryption: All data transfers are encrypted.
- AES-256 Encryption: Stored sensitive data is encrypted.
- Two-factor authentication (2FA): An additional layer of security for your account.
- Firewall and DDoS protection: Protection against server attacks.
- Security audit: Regular third-party penetration testing.
- Staff Training: All staff receive regular training on data protection.
That said, no one can guarantee 100% security on the internet. We take every precaution possible, but please keep your login credentials safe as well.
7. Your Rights
Under international data protection law, you have certain fundamental rights that kirikeya fully upholds.
Right to access
You can find out what information we hold about you.
Right to rectification
You may request corrections to any inaccurate information.
Right to erasure
You may request deletion of your data under specific conditions.
Right to object
You may object to your data being used for specific purposes.
Portability
You can export your data in a machine-readable format.
Restriction of processing
You may request that data processing be restricted under certain circumstances.
To exercise any of these rights, email us at [email protected]. We will respond within 30 days.
8. Information of Minors
Kirikeya's services are strictly for users aged 18 and above. We do not knowingly collect information from minors. Age is verified at registration and re-verified during the KYC process.
If any minor's information is found in our system, the account will be closed immediately and all collected data will be deleted.
9. Policy Changes & Contact
Kirikeya may update this Privacy Policy from time to time. For any significant changes, you will be notified at your registered email address 30 days in advance. Minor updates will be reflected by changing the date at the top of this page.
If you have any questions about this policy, please reach out to our data protection team. We are always here to help.